Because it's always been done that way is the reason we question it. We understand human behaviour to change human behaviour. We help people see their world slightly differently.
WHO WE ARE
We are a leadership company that exists to create successful, empathy-driven organisations and leaders.
Our mission is to be the most human & empathetic leadership company in the world. We believe to make an impact on your world you need to understand how to switch people’s behaviours. It's part science, part creativity.
WHAT WE DO
We help leaders (and their people) design their workplace cultures and customer experiences in a simple and human way.
Understanding what motivates and drives your people and your customers lies at the heart of everything we do to help shift cultures and customer experiences.
DESIGNED BY RIDERS&ELEPHANTS
Tools we've designed for face-to-face, human conversations about workplace culture and customer experiences.
WHAT’S OUR NAME
For anything to change, you have to reach both people’s rational minds (your rider) and their emotions (your elephant).
YOUR CUSTOMERS WON'T BE ENGAGED UNLESS YOUR PEOPLE ARE ENGAGED
— JEREMY DEAN, FOUNDER & DIRECTOR
Who we work with
We have worked with leaders from these companies, and leaders from these companies have adopted our tools:
New Zealand Rugby | Air New Zealand | Westpac | Fletcher Building | Kiwibank | Chorus | Wellington City Council | Trilogy International | Think Concepts | Cricket Wellington | Bobux | Garage Project | Xero | Story Park | Porirua City Council | Uprise Digital | Fairway Resolution | Empathy Design | The Public Trustee Queensland
The type of organisations we work with doesn’t matter so much, but the types of people do. We love to work with entrepreneurial leaders who are driven to improve how they connect and care for their people and their customers.
The leaders we work with are CEO's, Founders, Human resource managers, People & Capability specialists, Brand managers, Customer experience managers, Team leaders and coaches.
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“Rituals create a constant nudging so that, over time, a culture learns to do something naturally and intuitively.” – Tim Brown IDEO