These uniquely simple yet powerful tools create more human experiences, but are flexible enough to be used in ways that suit the specific needs of every leader.
We’ve designed them to be used by everyone within your organisation – regardless of their status. They work for small and large organisations – because both small and large organisations are made up of human beings who are motivated by similar things: relatedness, competence and autonomy.
The Emotional Culture Deck
What is The Emotional Culture Deck and how does it work? Watch this video to find out.
The Emotional Culture Deck is for leaders who need to understand what drives and motivates the people in their organisation, but struggle to bridge the conversation and empathy gap.
The deck provides an insanely simple card-based tool for structured face-to-face conversations about workplace culture, feelings, and experience. In a way that means empathy and human connection become a core part of an organisation’s style and success
Unlike impersonal, reductive, digital approaches that make people feel like undervalued cogs and reduce engagement. Only the Emotional Culture Deck is simple enough to get up and running in minutes, yet powerful and flexible enough to drive lasting organisational change.
Some organisations who are currently using The Emotional Culture Deck:
KIWIBANK | FLETCHER BUILDING | WESTPAC | XERO | UPRISE DIGITAL | HAWKES BAY REGIONAL COUNCIL | BANK OF NEW ZEALAND | NETBALL AUSTRALIA | THE PUBLIC TRUSTEE QUEENSLAND | WELLINGTON CITY COUNCIL | THINK CONCEPTS | CRICKET WELLINGTON | GARAGE PROJECT | STORYPARK | PAYMARK | TRILOGY INTERNATIONAL | FAIRWAY RESOLUTION | IKON COMMUNICATIONS SYDNEY | OCEAN DESIGN | CRIMSON CONSULTING | PEOPLE LABS | KOKAKO COFFEE | DAIMLER FLEETBOARD | ARO DIGITAL | CREATIVE HQ | JAXZYN EMPLOYEE EXPERIENCE COMPANY |
What people are saying about The Emotional Culture Deck...
The Customer Experience Deck (Prototype)
Become more customer centric.
The Customer Experience Deck is designed to bring your people together to consider the emotions you want your customers to feel when they come into contact with your brand. Once you've defined how you want your customers to feel, you can design experiences to elicit these emotions within people.
We created this interactive customer experience tool because we care deeply about how businesses and brands create better experiences for their customers. And we want help others to put customers at the heart of their organisations.
Some organisations who have BEEN USING The Customer Experience Deck AS WE HAVE DESIGNED AND DEVELOPED IT:
PORIRUA CITY COUNCIL – FLIGHT COFFEE – BOBUX – WELLINGTON CITY COUNCIL – REDVESPA